Live Camera Action
Transform the end-user’s mobile device into your eyes on the ground. Troubleshoot issues as if you’re standing right in front of the problem.
See it. Solve it.
Skip the back-and-forth. Stop wasting time on endless emails, screenshots, and vague descriptions. With one click, your techs can see exactly what the end-user sees—no downloads, no guesswork, just instant clarity.
- Cut resolution time in half—solve issues on the spot instead of playing email tag.
- Ditch the app installs—end-users connect instantly through their mobile browser.
- Protect privacy—technician details stay hidden; sessions focus solely on the mobile device camera.
- Turn confusion into clarity—live video eliminates miscommunication, so your team can troubleshoot with precision.
Less frustration, faster fixes. Watch ScreenConnect View in action →
Turn end-users into your troubleshooting partners
App Free Experience
No apps, no hurdles—just a click and a browser-based connection. Get right to problem-solving without the extra steps.
Visual Archives
Capture key moments with on-the-spot snapshots. These screenshots streamline training, clarify billing, and preserve valuable troubleshooting insights.
Privacy-Preserving Connectivity
Keep technician details discreet. Engage clients without revealing personal info, ensuring rapid issue resolution and controlled follow-up interactions.
Mentor on the Go
Real-time coaching from a distance. Senior techs guide junior staff through visual cues, cutting travel costs and boosting skill sets on the spot.
ConnectWise PSA™ Integration
Launch sessions, save screenshots, and track time straight from your service ticket. No need to jump between platforms—just streamlined support from start to finish.
Fix IT Faster with the full power of ScreenConnect
Get more done and tackle every scenario with additional ScreenConnect features:
Put Rapid Resolutions within Reach
Start a 14-day free trial of ScreenConnect, including access to View. See issues firsthand and collaborate in real time, all with no commitment. Enhance your team's efficiency from day one.