Trusted Remote Support and Access Software for the Public Sector

Local and state governments choose ScreenConnect because we don’t compromise. It’s secure yet fast, feature-rich, and scalable. Cost-effective cloud and on-premise options make it the right fit for your unique needs.

The full government IT package 

Your office is a login, not a location

Access devices and stay protected with government-grade security from anywhere.

Universal device compatibility

Use an interface that looks and feels the same across Windows, Mac, Linux, and mobile.

IT support without the red tape

Log in and resolve issues in the background while government colleagues continue to work.

Expanded options with integrations

Integrate with existing systems and ConnectWise® products, expand with extensions, and turn repetitive tasks into one-click automation.

More IT for each tax dollar

Choose from flexible and affordable plans that include mission-critical features—without expensive add-ons.

Transparency and control where it counts

Get a holistic view of technician activity, processes, software, event logs, and services then act with one click.

Secure and frictionless access and support

Government-grade cybersecurity

Worry-free work from anywhere

   User authentication: Trust a layered approach including multi-factor authentication and configurable user authentication sourced, including LDAP, IP login restrictions, session timeout, and brute force attack protection.

   Role-based security: Gain granular control of who has access to which features, functions, and machines.

   Permission-based security: Require technicians to get the “green light” before accessing certain government employee systems.

  Audits and logs: Guarantee transparency and accountability by combining detailed server-level audits with session activity and video session logging.

  Cloud or self-host: Host in the cloud by default, or bring ScreenConnect in-house if required to meet regulatory compliance requirements.

ScreenConnect On-Premise

Empower government IT with on-prem flexibility

   Customizable deployment: Install on a server, VM, or VPS of your choice for personalized solutions. 

   Seamless connectivity: Connect technicians and end-users globally through a simple web browser. 

   Enhanced security: Meet regulatory compliance requirements with in-house hosting and FIPS-compliant encryption. 

  Robust performance: Benefit from a solution designed for high performance and scalability. 

  Comprehensive control: Maintain full control over your IT environment with on-premise deployment. 

SCREENCONNECT PRIVILEGED ACCESS

Secure access without compromise

   Security without compromise: Use privileged access management (PAM), enhanced security doesn’t have to mean complex processes or sacrificing usability to protect your end users. 

   Credential-less admin login: Eliminate admin password sharing by creating a single-use ephemeral user with an encrypted password that is never disclosed. 

   Least privilege access controls: Lock down your systems, then approve or deny access requests from ScreenConnect or apps such as Teams. 

  Automate access decisions: Create rules to automatically approve, deny, or notify a technician for repetitive requests. 

Award-winning Remote Support and Remote Access software
Top Rated by Trust radius in 2022
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NO CARD. NO COMMITMENTS

Start your free 14-Day ScreenConnect trial

 Unlock the power of Remote Support and Access. Create your free account and:

  • Manage, maintain, and optimize devices remotely with ease
  • Resolve issues at any time without having to coordinate with end users
  • Simplify and accelerate agent deployments across your network
  • Fix hardware issues quickly using the end user's mobile camera

Start your free trial