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Remote Support and Access Software to Fix IT Faster

Let IT save the day by solving problems fast. Our secure and reliable solutions turn potential chaos into productivity. Get instant access to any device, fix issues in a flash, and keep your team stress-free, no matter where they are.

Brands that trust ScreenConnect

Swarovski
Aflac
Panasonic
Bic
Honeywell
Duke University
Everything you expect from remote support and access software
Secure. Easy. Efficient. Designed by IT experts, our solutions cover all your IT needs in one place. Simplify your workflow with a reliable, seamless system that handles everything from security to compatibility, ensuring you stay on top of your game.
A suite of support solutions
Ramp up productivity with a range of solutions designed for lightning-fast response times and hassle-free support.
Cloud or On-Premise
Host it your way. Secure, customizable remote support with on-premises or cloud options to fit your business’ unique requirements.
Universal compatibility
Forget multiple systems for different devices. Seamlessly support Windows, Mac, Linux, and mobile devices—all from one powerful solution.
Customizable interface
Brand it your way with limitless customization. With over 1,000 options, play with themes, layouts, and features to create a remote support experience that perfectly represents your business.
Easy scalability
Grow without limits. Our solutions scale effortlessly with your business, expanding your remote support and access capabilities as your needs evolve.
Security-first approach
Security is in our DNA. With advanced encryption and security protocols protecting every device, you can confidently focus on what matters most.
ConnectWise integrations
Integrate with your existing ConnectWise solutions—including ConnectWise RMM, PSA, Automate, and SmileBack—and enhance your workflows with automation and scripting.

The friction-free way to Fix IT Faster

Snippet of ScreenConnect Toolbox
TOOLBOX

Access the files you need, when you need them

   Manage. Easily upload new tools to the shared toolbox, available for use by any host, in any location.  

   Deploy. Execute tools on remote machines without installation and run them as an administrator for elevated access.

   Collaborate. Share essential scripts and executables with your team during sessions to enhance collective problem-solving.

Snippet of ScreenConnect Backstage
BACKSTAGE

Troubleshoot behind the scenes, no disruption

   Remote access: Techs assist in the background, saving valuable time for users.

   Command center: Run scripts and commands through the Windows® command terminal or PowerShell.

   Secure file management: Access, view, and transfer files and folders seamlessly, all while remaining invisible to the end user.

ScreenConnect Integrations
EXTENSION LIBRARY

Explore and build your own extensions

   100+ integrations. Choose the extensions most suitable for your organization and streamline workflows to save time and money.

   Develop. Access a variety of extension templates or build something completely custom for your business.

   Share. Publish your custom extensions in our ConnectWise Marketplace™ and leverage innovations from the community

Snippet of ScreenConnect View
PRODUCT: SCREENCONNECT VIEW

Get a front-seat view of user issues

   Troubleshoot with clarity. Technicians get a firsthand look at technical issues by accessing the user’s device camera.

   End user collaboration. Turn end users into on-site field experts to guide and resolve issues in real time.

   Control and capture. Switch between front and rear cameras, take snapshots, and pause camera feeds for a smooth troubleshooting experience.

Screenshot of ScreenConnect Access Management
PRODUCT: SCREENCONNECT PRIVILEGED ACCESS

Protect every endpoint with least privileged access

  Streamline elevation access. Enforce least privilege with privileged access management (PAM) software that automatically handles requests, ensuring users have only the permissions they need.

  One-time admin login. Secure your systems by granting one-time administrator access without exposing passwords—no password sharing needed.

  Comprehensive auditing and reporting. Meet regulatory standards and demonstrate compliance to cyber insurance providers with detailed logs of elevation requests, approvals, and denials.

Award-winning Remote Support and Remote Access software
Top Rated by Trust radius in 2022
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Make your IT team unstoppable—Fix IT Faster with ScreenConnect! 

Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.