Benefits for MSPs
ScreenConnect Premium lets technicians provide outstanding service remotely to customers anywhere. Techs can access endpoints instantly to support customers when they need it and keep them productive. They also get more visibility into customers’ issues to identify the best fix and speed ticket resolution. It’s like being there—without the need to be there.
Elevate your remote access management capabilities with browser-enabled live stream sessions that let techs walk end users through hardware or other on-site issues in real time via the user’s mobile device camera.
Get even more remote asset management power with this extension that adds five new tabs to the Host page for support and access sessions: Processes, Software, Event Log, Services, and Updates.
Record videos of all support sessions and store them on your ScreenConnect instance—while conserving space—so they’re at the ready when you need to generate an audit report.
Customize your remote support experience and increase efficiency with the integrations and extensions in ConnectWise Marketplace—and we can help you build integrations, too.
Try ConnectWise ScreenConnect for free
Take ScreenConnect remote desktop software for a test drive. Bring instant, secure, and reliable remote control and support into your business and see how ScreenConnect can boost your team’s support capabilities.
Benefits of ScreenConnect Premium
Get remote access guarded by robust security features that can scale to meet your needs—AES-256 encryption, two-factor authentication and other functionality are available right out of the box.
Take your endpoint management game to the next level with the ability to silently manage unattended endpoints and ensure system performance keeps running high.
If you’re working with a higher endpoint-to-tech ratio, your users may require a higher number of simultaneous sessions—and ScreenConnect increases that number to 10.
Use advanced reporting capabilities to get clear, concise reports with actionable data about technician activity and the key business metrics.
Make your IT team unstoppable—Fix IT Faster with ScreenConnect!
Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.