ScreenConnect Remote Support™
Lightning-fast doesn’t mean light on features. Frictionless support doesn’t mean weak security. And easy-to-use doesn’t mean unable to serve a global enterprise. Over 75,000 companies choose ScreenConnect Remote Support because they want it all—without compromise.
Always available to keep your business running smoothly.
Trusted by global tech teams worldwide to manage countless devices.
Top-tier reliability and seamless ease of use.
Manage, maintain, and optimize devices remotely with ease.
View and manage processes, software, event logs, and services with one-click access
Perform remote actions to resolve issues swiftly
Keep systems running smoothly without physical presence
Resolve issues at any time without having to coordinate with end users.
Work silently: Troubleshoot and maintain systems in the background without user interruption
Essential tools: Access Command Prompt, PowerShell, computer management, Registry Editor, Event Viewer, and services
Secure file management: View and transfer files and folders securely in the background
Boost productivity: Perform updates and routine maintenance discreetly, keeping end-users productive while you resolve issues
Find quick solutions using the end-user's mobile camera. Troubleshoot, fix, and guide installations effortlessly.
Zero-download camera sharing: Connect instantly via SMS or secure link to access the end user’s mobile camera
Remote support for any device: From disconnected devices to home Wi-Fi routers, expand your team's ability to fix anything remotely
Real-time guidance: Provide visual support and instructions, turning end users and junior techs into on-site field experts and reducing travel time and costs
Access and share essential scripts and executables easily during sessions for efficient, collective problem-solving. Ensure your team has the tools they need, whenever they need them.
Administrators can upload new tools available to any host, anywhere
Run tools on remote machines without installation, saving drive space
Manage tools from the shared toolbox with ease, ensuring all technicians have access
Gain comprehensive insights and keep track of your entire IT environment effortlessly.
View all devices with installed agents, monitor their status, and track user activity
Automatically record sessions for extended auditing, with videos available in space-efficient formats for easy download and review
Generate detailed reports for training, analysis, compliance, and accountability
Support any device, whether it’s Windows, Mac, Linux, or mobile, ensuring no user is left behind.
Connect to any managed endpoint instantly, minimizing wait times and maximizing efficiency. Once connected, everything loads as quickly as you expect it to.
It’s easy to make this feel like your own remote support software with 1,000+ ways to customize the look, feel, and functionality.
Configure everything from host pages to guest clients. Add extensions and triggers to streamline workflows and boost productivity.
Security shouldn’t come with a surcharge. AES-256 encryption, two-factor authentication, role-based permissions, and consent-based connectivity — it’s all included.
Discover why ScreenConnect is the go-to solution for IT pros. Start your free trial or book a demo now to see how seamless, secure, and efficient remote support can be. Be the IT hero who keeps systems running smoothly every day.
