ConnectWise PSA™ and ScreenConnect™

Combine an award-winning PSA with powerful remote support

 

A match made in service delivery heaven. With this integration, you can resolve issues faster, close more tickets, boost customer satisfaction exponentially, and much more.

No-fuss documentation

Chat history, notes, timestamps, and even the configuration details of the customer’s machine, are automatically saved in the related ConnectWise PSA ticket.

More minutes back

No need to leave the ticket and open another application to remote into a customer’s machine. Start a remote session right from a ConnectWise PSA ticket in one click.

Capture every session

Record video of a session and attach it to the ConnectWise PSA ticket for auditing or training with the premium subscription of ConnectWise ScreenConnect.

Make customers happier

Make it fast and simple for customers to connect to a session with a simple URL.

More jobs done well

Connect in seconds and get any task done quickly without sacrificing quality.

 

Check Out the ConnectWise PSA Integration

Make your IT team unstoppable—Fix IT Faster with ScreenConnect! 

Don’t wait for delays or disruption. Start providing real-time, elevated IT support today.