All-Inclusive Packages (Support + Meet + Access)

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Compare ScreenConnect Packages

One

Standard

Premium

One

Standard

Premium

Key features

Unattended agents per license

10 Unlimited Unlimited

# of simultaneous sessions/per tech

1 3 10

Remote command line

Wake-on-LAN

Host chat

Shared toolbox

Backstage

Video auditing

Join sessions from a mobile device

Connect to IOS and Android mobile devices

Host Pass

Logon session switching

Sound capture

Custom branding of logos, images, and text

Session Management

Remote diagnostics toolkit

Information

MSI packages available for mass deployment

Agent deployer

Information

Dynamically manage and group sessions

Trigger actions based on session events

In-Session

Elevate a support session to control UAC dialogs

Multi-monitor support

Information

Remote printing

Information

Store and encrypt a single set of credentials within the host client

Pause the guest's keyboard and mouse control

File transfer

Information

Drag and drop file transfer

Information

Security & Privacy

Granular access management in order to protect devices

Information

AES-256 bit encryption

Information

Multiple options to manage consent

Information

Audit reports

Information

Integrate with third-party user sources like LDAP, SAML, OAuth, and other SSO providers

Two-factor authentication

Information

Brute force prevention

Information

Blank guest monitor Obscure the guest monitor for privacy while in a session

Integrations

ConnectWise Access Management™

Information

ConnectWise View™

Information

SmileBack™, a ConnectWise solution

Information

ConnectWise PSA™

Information

ConnectWise Automate™

Information

Zendesk

FreshDesk

Acronis

Extensions

Information

Support

Knowledge base

Information

Videos and tutorials

Community forum

Email support

Phone support